For Transaction Coordinators
Clear status, clean document lists, and a real person to call.
You keep the deal on track, but only if the people you depend on actually communicate. Prime Title and Escrow makes your job easier. You always know where a file stands, exactly what we need and when, and who to reach when something needs attention. No black holes, no guessing, no chasing.
Written by Anthony I. Shin, Esq., Principal and real estate attorney at Prime Title and Escrow
Why coordinators work with us
Your job is hard enough without a title company that goes quiet.
A coordinator can manage a deadline, a checklist, and a dozen moving parts at once. What you cannot manage is a title company that does not return calls, asks for the same document three times, or springs a problem on everyone the day before closing. When the closing side goes dark, your whole timeline is at risk, and you are the one who has to explain it.
We built Prime to be the part of the transaction you do not have to worry about. You get clear status on every file, a straight list of what we need and when, and named people to contact when something comes up. The hard files get an attorney, not a shrug, so a problem gets solved instead of sitting in a queue.
What you get from us
Built for the way coordinators actually work.
Status visibility
Know where every file sits in the milestone sequence, so you can update your agents and clients without making a single call.
Document clarity
A straight list of what we need and when, so you are not guessing or sending the same thing twice.
Named contacts
Real people to reach for real questions, and a clear path to an attorney when a file needs one.
A team that answers
We return calls and emails, because a closing partner who goes quiet is a closing partner who creates work for you.
Status visibility
Always know where every file stands.
The question you field most is simple: where are we on this one. We make that easy to answer. Every file moves through a clear set of milestones, and we keep you posted as it does, so you can update your agents and clients with confidence instead of chasing us for an answer.
1
File received
2
Title search ordered
3
Title commitment completed
4
Exceptions or issues identified
5
Payoffs and association documents received
6
Lender figures confirmed
7
Closing scheduled
8
Funds verified
9
Documents recorded
10
Funds disbursed
At every stage, you know four things.
What is done
What is still outstanding
Who is responsible for it
Whether the closing date is at risk
Document clarity
A straight list of what we need, and when.
Half the friction in a closing comes from document confusion, who has what, what is still missing, and who is supposed to send it. We tell you up front what we need from your side, we flag time-sensitive items while there is still time to handle them, and we try hard not to ask for the same thing twice. Here are the documents we most often request.
Ratified contract
Lender contact and figures
Payoff authorizations
HOA and condominium documents
Trust and entity paperwork
Powers of attorney
Government identification
Wiring and disbursement details
Escalation contacts
Always know who to call, and when to escalate.
When a file has a problem, you should not have to guess who can fix it. You get named contacts for routine questions and a clear path to a real estate attorney when a file needs legal attention. Nothing disappears into a queue, and you are never stuck waiting on someone who cannot actually make a decision.
One safety note worth sharing with everyone on the file: we verify wire instructions by phone and never send or change them by surprise email. The FBI's Internet Crime Complaint Center reported $16.6 billion in losses in 2024, with $2.77 billion of that from business email compromise, so if anyone receives changed wire instructions, treat them as fraud until a person confirms them by phone. (FBI Internet Crime Complaint Center, 2024 Annual Report)
We earn the business by making your job easier, not by paying for it.
We pay no referral fees and run no affiliated business arrangements. We earn a place on the next file by being the part of the transaction that does not create work for you. The client always keeps the right to choose their settlement agent.
Across two states
Virginia and West Virginia, residential and commercial.
We close throughout Virginia and West Virginia, including the West Virginia Eastern Panhandle, across residential and commercial files, so the coordinators we work with can send us a wide range of transactions and keep one point of contact.
Real Estate Partnership Program
Connect with our closing team.
Tell us about your team or your next file and we will follow up. Use this form to get set up with our closing team, request our coordinator contacts, or submit a file.
Questions coordinators ask
Working with Prime on your files.
How will I know where a file stands?
Every file moves through a clear set of milestones, from file received to recording and disbursement, and we keep you posted as it goes. At each stage you know what is done, what is outstanding, who is responsible, and whether the closing date is at risk. We are measuring our own turnaround before we promise specific response times, because a number we have not verified is not worth giving you.
What documents will you need from me, and when?
We give you a straight list up front of what we need from your side, and we flag time-sensitive items while there is still time to handle them. The documents we most often request include the ratified contract, lender contact and figures, payoff authorizations, association documents, trust or entity paperwork, powers of attorney, identification, and wiring details. We try hard not to ask for the same thing twice.
Who do I contact when a file has a problem?
You get named contacts for routine questions and a clear path to a real estate attorney when a file needs legal attention. Nothing disappears into a queue, and you are never stuck waiting on someone who cannot make a decision.
How do you handle wire instructions and fund safety?
We hold funds in protected escrow, verify wire instructions by phone, and never send or change them by surprise email. If anyone on the file receives changed wire instructions, the rule is simple: treat them as fraud until a person confirms them by phone using a number that was looked up, not one from the email.
Do you cover both Virginia and West Virginia?
Yes. We close residential and commercial transactions throughout Virginia and West Virginia, including the West Virginia Eastern Panhandle counties of Berkeley, Jefferson, and Morgan, so you can keep one point of contact across a wide range of files.
Give every file a closing partner who keeps you in the loop.
Tell us about your team. We will give you clear status, clean document lists, and named contacts, so you can keep your files moving without chasing anyone.
Anthony I. Shin, Esq., Principal, Prime Title and Escrow
(703) 552-4155
Serving all of Virginia and West Virginia