For Agents
Close with a partner who keeps you informed, protects your client, and makes you look good.
You are the one standing next to your client when the closing goes well or goes wrong. Prime Title and Escrow makes sure it goes well. You get fast answers from a real estate attorney, clear status on every file, plain-language help for your clients, and protected escrow that keeps their money safe. We handle the hard part so you can keep selling.
Written by Anthony I. Shin, Esq., Principal and real estate attorney at Prime Title and Escrow
Why agents work with us
When the closing goes sideways, you are the one who absorbs it.
Your client does not call the title company when something feels off. They call you. A delay, a confusing number on the settlement statement, a wire instruction that looks strange, all of it lands on you, often in front of the client and often with no warning. I have watched good agents lose a referral over a closing problem they never saw coming and could not have prevented.
Prime is built so that does not happen to you. The hard files get an attorney's attention, you know where every file stands, and you hear about a problem from us before your client hears about it from anyone. We would rather hand you a heads-up than hand you a surprise.
The typical agent earns about 20 percent of their business from repeat clients and another 21 percent from past-client referrals, and for experienced agents it is the majority of their work.
Your next deal is often hiding inside your last one. A closing that goes well protects the relationship that sends you the referral. A closing that goes badly can quietly end it.
Source: National Association of REALTORS, 2025 Member Profile
What you get from us
Four things that make your deals easier.
Faster answers
Reach a real estate attorney with a hard title or document question and get a straight answer, not a runaround.
Clear status
Know where every file stands at each milestone, so you are never guessing and never the last to know.
Client education
We explain the process to your clients in plain language, so they stay calm and you field fewer panicked calls.
Easy submission
Send us the ratified contract and the timeline, and we take it from there.
Faster answers
A real attorney on the other end of your hard question.
Some questions do not have a checklist answer. A seller who is really a trust, an old lien that should have been released years ago, a power of attorney that may or may not work, a name on the deed that does not match the contract. When you hit one of those, you should not be stuck waiting on a processor who is not sure either. At Prime, those questions go to a real estate attorney, and you get a clear answer you can take back to your client.
If you already know a deal is going to be complicated, send it to us early. We would much rather look at a hard file at the start than scramble on it the week of closing.
Clear status
Always know where your file stands.
Silence is what turns a small delay into an angry phone call. As we work your file, we move it through a clear set of milestones, and we keep you informed along the way so you are never caught flat-footed in front of your client.
1
File received
2
Title search ordered
3
Title commitment completed
4
Exceptions or issues identified
5
Payoffs and association documents received
6
Lender figures confirmed
7
Closing scheduled
8
Funds verified
9
Documents recorded
10
Funds disbursed
At every stage, you know four things.
What is done
What is still outstanding
Who is responsible for it
Whether the closing date is at risk
Client education
Calmer clients, fewer panicked calls for you.
A confused client is a stressed client, and a stressed client calls their agent. We take that off your plate by explaining the parts of the closing that usually cause worry, what title insurance does, how escrow protects their money, what their closing costs cover, and what to bring on closing day. When your client understands the process, the whole transaction gets calmer, and you get your evenings back.
Closing preparation
No surprises on closing day.
Most closing-day problems are avoidable with a little preparation. We tell you and your client what we need and when we need it, we flag anything that could hold up the date while there is still time to fix it, and we make sure the figures are confirmed before everyone sits down. The goal is a closing where the only thing left to do is sign.
Protect your client's money
Source: FBI Internet Crime Complaint Center, 2024 Annual Report
The one mistake at closing you cannot undo.
If a delay happens, you can fix it. If your client wires their down payment to a criminal, usually you cannot. The FBI's Internet Crime Complaint Center reported $16.6 billion in losses in 2024, with $2.77 billion of that from business email compromise, and real estate closings are a favored target. We protect against it, and we need your help giving your clients one simple rule.
Never trust wire instructions that arrive or change by email.
Call our office at a number you looked up to confirm.
Verify with a person by phone before sending anything.
When in doubt, stop and call us.
Easy file submission
Sending us a deal takes a minute.
When you are ready to open a transaction, send us the ratified contract and the closing timeline, and we will take it from there. No long forms, no hoops. If you want to talk through a file first, or you have a complicated one you want us to look at early, use the form below and we will get right back to you.
We earn your next deal by how we handle this one, not by paying you for it.
We cannot pay you for referrals, and we would not want to. There is no kickback, no catch, and nothing you owe us. We earn a spot on your next contract by making this closing smooth, protecting your client, and making you look good. Your client always keeps the right to choose their settlement agent.
Across two states
Wherever your next client is buying.
We close residential and commercial transactions throughout Virginia and West Virginia, including the West Virginia Eastern Panhandle, so you can send us a wide range of deals and a client who moves across the state line stays with the same team.
Real Estate Partnership Program
Send us a file, or ask us a question.
Tell us about your next deal and we will follow up. Use this form to submit a file, run a complicated one by us early, ask a closing attorney a question, or get set up with our agent resources.
Questions agents ask
Working with Prime on your deals.
How will I know where my file stands?
We move every file through a clear set of milestones, from file received to recording and disbursement, and we keep you informed along the way. At each stage you know what is done, what is outstanding, who is responsible, and whether the closing date is at risk. We are measuring our own turnaround before we promise specific response times, because a number we have not verified is not worth giving you.
Can I reach an attorney directly when a file gets complicated?
Yes. Hard title, estate, entity, and document questions go to a real estate attorney, not a processor guessing at the answer. If you already know a deal is going to be difficult, send it to us early and we will tell you what it needs.
How do I submit a file to you?
Send us the ratified contract and the closing timeline, and we will take it from there. No long intake forms. If you want to talk a file through first or have us look at a complicated one early, use the form on this page and we will get right back to you.
What do you give my clients to make the process easier?
We explain the parts of the closing that usually cause stress in plain language, what title insurance does, how escrow protects their money, what their closing costs cover, and what to bring on closing day. Calmer, better-informed clients mean fewer panicked calls for you.
How do you protect my client's money from wire fraud?
We hold funds in protected escrow, verify wire instructions by phone, and never send or change them by surprise email. The most important step is on the client side: tell them to never trust wire instructions that arrive or change by email, and to call a number they looked up and confirm with a person before sending anything.
Do you cover both Virginia and West Virginia?
Yes. We close residential and commercial transactions throughout Virginia and West Virginia, including the West Virginia Eastern Panhandle counties of Berkeley, Jefferson, and Morgan. A client who buys across the state line stays with the same team.
Send us your next file, and stop being the last to know.
Tell us about your deal. We will give you fast answers, clear status, calmer clients, and a closing that makes you look as good as the work you put in to get there.
Anthony I. Shin, Esq., Principal, Prime Title and Escrow
(703) 552-4155
Serving all of Virginia and West Virginia